One agent. Every channel. Full context, always.
Metal Labs agents work across voice, text, and email simultaneously. Every conversation is remembered. Every channel is connected. When a borrower calls after receiving a text, the agent picks up exactly where it left off.
Inbound and outbound. Local presence dialing. Warm transfers to LOs with full conversation context.
Document reminders, payment nudges, appointment confirmations. Delivered when borrowers actually respond.
Personalized emails triggered by borrower behavior, not a blast schedule. Every message in context.
Solutions
Two sides of your business. One platform.
Metal Labs agents engage borrowers the moment they raise their hand, qualifying them, collecting their documents, and keeping deals moving until your LO takes over. No lead goes cold. No application stalls.
Every inbound lead gets contacted in seconds. Our AI agent qualifies, captures intent, and books the LO call before your competitor even picks up the phone.
Aged leads, CRM contacts, purchased lists: the agent dials them all, warms them up, and hands off only the ready ones to your loan officers.
Automated follow-ups across voice, text, and email until every doc is in. No chasing. No dropped applications. Faster clear-to-close.
Borrowers don't wait until Monday. Neither does your AI agent. Inbound calls and texts handled 24/7, with full context on every conversation.
Every visitor who asks a question gets an answer, and a next step. Not a form. Not a callback request. An actual conversation.
Metal Labs reads and writes to your LOS, POS, CRM, and dialer in real time. No rip-and-replace, no data migration, no new system for your team to learn.
Loan originationPoint of saleCRMVerificationDialers
Everything a modern lender needs to run origination and servicing on one platform.
Origination and servicing in one place: one integration, one dashboard, one team to call. Stop stitching tools together.
Every call flow, objection handler, and compliance guardrail is designed for home lending, not repurposed from a generic AI platform.
TCPA and FDCPA compliance built into every interaction. Every call logged, every conversation auditable.
Voice, text, and email work as one. Every conversation is remembered, so the agent always picks up where it left off.
Agents for every step of the journey, from AI Loan Officer to AI Collections, trained on how mortgage actually works.
Inbound calls and texts handled 24/7. After-hours, weekends, and overflow. No lead left behind.
All data encrypted in transit and at rest using AES-256
Your data is never stored or used for model training
Deploy in your own VPC for complete data sovereignty